Medicover Medical Centres provide comprehensive and modern Primary Healthcare services – the first essential step in your journey toward well-being. Our team of experienced family doctors, paediatricians and nurses is committed to supporting your health at every stage of life, offering thorough and compassionate medical care.

We are currently implementing the grant project “Supporting Primary Healthcare” based on an agreement with the National Health Fund.

Table of contents:

1. What is Primary Healthcare?

2. How to make use of Primary Healthcare services at Medicover Centres?

3. Facilities providing services as part of the National Health Fund

4. Benefits of Primary Healthcare at Medicover Medical Centres

5. What Primary Healthcare services are provided?

What is Primary Healthcare?

Primary Healthcare (in Polish: Podstawowa Opieka Zdrowotna – POZ) is a fundamental part of the healthcare system. It offers outpatient medical services to patients, funded by the National Health Fund (in Polish: Narodowy Fundusz Zdrowia – NFZ). Through Primary Healthcare, patients have access to family doctors, paediatricians, and nurses who diagnose and treat common illnesses, and refer patients for additional tests or specialist care when needed.

The main objective of Primary Healthcare is to provide comprehensive, continuous and accessible healthcare services. This ensures that patients receive support for everyday health concerns, preventive care, and the management of chronic conditions.

How to access Primary Healthcare services at Medicover Centres

To take advantage of Medicover’s Primary Healthcare services, simply submit a declaration selecting your preferred doctor and nurse. This will grant you access to high-quality medical care.

How to submit a declaration

  • Log in to your patient account at pacjent gov.pl >>; or
  • Visit the reception desk at any Medicover Centre; or
  • Submit the declaration electronically; or
  • Use the Medicover On-line platform.

Facilities providing services under the National Health Fund

Our Primary Healthcare facilities are located in Olsztyn, Wrocław, Warsaw and Kraków, offering a full range of medical services – including consultations with family doctors, nursing care, and diagnostic tests/examinations

Benefits of Primary Healthcare at Medicover Medical Centres:

  • Quick access to doctors – appointments with internal medicine specialists available within 1-2 business days;
  • Free diagnostics – on-site radiography, ultrasound, ECG and laboratory tests;
  • Medical devices – including prescriptions for reimbursable medicines;
  • Free vaccinations – for children (as per the vaccination schedule) and for seniors;
  • Medical devices – access to reimbursable items like orthoses, splints, and other products;
  • Referrals to specialists overed under the National Health Fund, with the possibility of free treatment at sanatorium resorts;
  • Teleconsultations and appointments at Medicover Centres;
  • Access to modern diagnostic equipment;
  • Simple registration – just submit a declaration choosing your doctor and nurse;
  • Dedicated hotline – quick and efficient assistance for Primary Healthcare patients;
  • option to join MediClub – to get additional discounts on paid consultations and tests.

Join MediClub

Sign up for MediClub free of charge and enjoy a wide range of discounts, promotions, and exclusive offers. Take care of your health – and your family's – in a convenient and cost-effective way. 

Ongoing discounts

  • 5% off selected medical consultations at Medicover Centres
  • 5% off selected medical tests/examinations at Medicover Centres
  • 5% off Medicover Vital dietary supplements

Additional benefits

  • Birthday package with plenty of benefits for health and beauty
  • Free spa treatment for eyeglasses to keep them looking new
  • Access to reliable articles on health
  • Free expert advice

JOIN FOR FREE!

What Primary Healthcare services are provided?

Medical consultations

Primary Healthcare doctors are responsible for diagnosing and treating common illnesses such as infections, high blood pressure, diabetes, and allergies, while also providing initial medical care. Booking an appointment with a family doctor is your first step when health concerns arise. If further evaluation or specialized treatment is needed, your doctor can refer you to the appropriate specialist.

Preventive healthcare

Primary Healthcare includes preventive and diagnostic services such as blood pressure checks, blood sugar testing, and complete blood counts – aimed at early detection of potential health issues. Doctors also participate in vaccination programs for both children and adults.

Paediatric care

Primary Healthcare paediatricians provide care for children from birth through adolescence. Services include routine check-ups, health assessments, and vaccinations. Doctors monitor physical and mental development and support parents in managing any concerns.

Care for patients with chronic illnesses

Our doctors offer comprehensive, ongoing care for individuals with chronic conditions such as diabetes, asthma, or heart disease. Treatment involves regular check-ups and therapy adjustments based on the progression of the condition. This includes issuing prescriptions for long-term medications and continuing treatment plans set by specialists.

Referrals to specialists

For more complex health concerns, your Primary Healthcare doctor can issue referrals to specialists such as cardiologists, neurologists, or orthopaedists – when a patient requires further medical assessment or treatment. However, you can book appointments directly with gynaecologists, psychiatrists, oncologists, or dentists – no referral needed.

Teleconsultations

Teleconsultations allow you to consult with a doctor remotely, providing convenient access to care without visiting a clinic. These are especially useful for managing chronic illnesses, issuing e-prescriptions, or receiving referrals.

Teleconsultations: Terms and Conditions

Become a Medicover patient and receive expert, professional healthcare.