Cookie policy

The policy of using cookies on the websites of Medicover
(Medicover Sp. z o.o. and Medicover Försäkrings AB (publ.) Spółka Akcyjna).

Our websites may use cookies to identify user’s session during a visit to our website. Those files ensure correct operation of the website.
Cookies are text files that are stored on the terminal appliance of the website user. They usually contain the name of the website from which they come from, the time of storage on the terminal appliance and a unique number.
Cookies used on Medicover websites do not store any personal data or other information collected from users. 

Data collection:

In accordance with the standard practice of most websites, we store HTTP requests sent to our server. This means that we know public IP addresses from which users browse the information content of our website. Viewed content is identified by the URL address. Other things we know include:

  • the time when the request is received,
  • the time when the reply is sent,
  • the URL address of the page previously visited by the user (referer link) – if the Medicover website was entered via a hyperlink,
  • information about user’s browser.

These data are not associated with individual persons viewing Medicover websites. To ensure the highest quality of service, we occasionally analyse the log files to determine which pages are visited most frequently, what web browsers are used, whether the structure of the website contains any errors, etc.

Data is also collected for the following reasons:

  • tailoring the content of advertisements broadcast on the site,
  • measuring user traffic on websites using the Google Analytics code - more information about cookies in Google Analytics can be found at: https://support.google.com/analytics/topic/2919631?hl=pl&ref_topic=1008008,
  • conducting surveys on user preferences,
  • measuring the effectiveness of campaigns conducted in Google’s advertising network,
  • tailoring the content of advertisements broadcast via Google’s advertising network (remarketing).

Data use

The collected data are stored as auxiliary material used to administer the website. Information contained in it are not disclosed to persons other than those authorised to administer the Medicover server and network. On the basis of the log files, Medicover may generate statistics used to support website administration. Aggregated summaries in the form of those statistics do not include any data allowing for identification of visitors.

Types of cookies:

For individual Medicover websites, we use the following cookies:

Role Aim
Basic operation This type of cookies is necessary to manage the websites. They allow us to recognise what type of subscriber you are and provide appropriate services.
Operation / Analysis We use those cookies to analyse how our websites are made available, how they are used, and how they work. This information is needed to maintain, manage, and continuously improve our services.
Functionality These cookies allow us to manage certain features of our websites according to your settings. This means that when, you continue to use the website or return to the website, we may provide our services in the manner you indicated by recognising your user name (e.g. if the website requires logging in, the user does not have to enter the login and password on every page).

Our websites use two types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the terminal appliance of the website user until the user logs out, leaves the website, or web browser. Persistent cookies are stored on the user’s terminal appliance for the time specified in cookie parameters or until their removal by the user.

Blocking cookies:

In order to stop accepting cookies, you have to change settings of your browser so that it refuses or removes specific cookies. The following links contain information on how to adjust those settings in commonly used browsers:

Note: Please note that some website features may not work if you block cookies. 

Changes

Should any changes be made to the existing policy, they will be introduced by means of amending the foregoing.