Chats with doctors

Online chats with our doctors provide a fast and easy way to obtain medical advice. All you need is an access to a computer or a telephone with an Internet connection to contact a Medicover doctor after logging in to Medicover OnLine.

During online chats patients can receive medical advice in the following cases:

  • cold, fever, cough;
  • abdominal pain, vomits, fever;
  • urinary infection;
  • rash;
  • preventive care,
  • other health problems;
  • recommendations for examinations and consultations available in Medicover Centres, provided that there are medical indications;
  • discussing examination results;
  • advice concerning administration of medicines.


From Monday to Friday: 7 a.m to midnight
Saturdays and Sundays: from 4 p.m to midnight

To use Online chats you need to be fully logged in to the Medicover OnLine system.

In order to be fully logged in, insert your Medicover card number (MRN) and the eight-digit individual password (you can obtain your password at the reception of any Medicover Centre; please make sure to change your password after logging in for the first time).