Medicover working hours on 10-11 November 2025

Medicover Medical Centres will be open on the following days and hours:

• Working hours – Warsaw, Białystok, Olsztyn >>
• Working hours – Bielsko-Biała, Kraków, Katowice, Gliwice >>
• Working hours – Bydgoszcz, Gdańsk, Gdynia, Leszno, Kostrzyn nad Odrą, Poznań, Szczecin >>
• Working hours – Kielce, Wrocław, Lublin, Łódź >>

Tele-consultations by telephone +48 500 900 510 and chat for Primary Healthcare (internal medicine and paediatrics):

• 10 Nov - Internal medicine and paediatrics – 07:00–24:00
• 11 Nov - Internal medicine and paediatrics – 07:00–24:00

Outpatient Emergency Care at Medicover Hospital in Warsaw:

•  10 Nov - Internal medicine and paediatrics – 20:00-24:00; Orthopaedics – 16:00-24:00
•  11 Nov - Internal medicine and paediatrics – 08:00-24:00, Orthopaedics – 10:00-24:00

Please note that you may only visit the Emergency Outpatient Clinic after calling the Medicover Hotline on +48 500 900 999.

Hotlines:

• Medicover Emergency Medical Assistance Hotline +48 500 900 999 – available 24/7
• Medicover Hotline 500 900 500 is available:
• 10 Nov – 07:00-21:00
• 11 Nov (Independence Day) – 08:00-18:00
• Medicover Sport Hotline +48 22 290 80 70 (for sports pass users) is available:
• 10 Nov – 07:00-21:00
• 11 Nov (Independence Day) – 08:00-18:00
• Administrative Hotline for clients (medical and sports sections) is available:
• 10 Nov – 09:00-16:00
• 11 Nov (Independence Day) – not available

The Sales and Contract Administration teams will also have changed working days and hours:

• Individual Clients – Individual Sales Team:

10 Nov – 08:00-17:00

11 Nov – not available

• Business Clients - Sales and Indirect Sales Team:

10 Nov – not available

11 Nov – not available

For administrative matters related to contracts for medical services – including payments, invoices, occupational healthcare, and the e-Member app – please use the Help Assistant at https://www.medicover.pl/pakiety-medyczne-dla-firm/asystent-pomocy