What if you do not have an access to the Internet but still need to contact a Medicover doctor? Or maybe it would be just more convenient to talk than type? Now we have a solution for you: Telephone Medical Advice.

Telephone Medical Advice - call 500 900 510

  • Monday – Friday from 8:00 to 20:00
  • Saturday from 8:00 to 16:00

The medical advice is provided by family care doctors – just call 500 900 510.

The scope of services:
As a part of the Telephone Medical Advice services, patients can obtain the medical advice of general practitioners or paediatricians in the following cases:

  • cold, fever, cough;
  • abdominal pain, vomits, fever;
  • urinary infections;
  • rash;
  • preventive care;
  • discussing examination results;
  • advice concerning administration of medicines.

In medically justified cases, a doctor can also issue a referral for diagnostic examinations, laboratory tests or consultations available at Medicover Centres.

Each telephone conversation is recorded and added to the patient’s digital medical documentation.


  • Monday – Friday from 8:00 to 20:00
  • Saturday from 8:00 to 16:00

How to use the service:
In order to use the Telephone Medical Advice, please call 500 900 510.

Before the first consultation, please make sure to read the Terms of Use of the Telephone Medical Advice and accept these terms and conditions.