Are you aware that about 500 patients fail to show up to their appointments at Medicover Centre every day? It is as if one facility stayed empty and provided no medical services. To a great extent, the limited availability of doctors is caused by patients failing to cancel scheduled appointments.

Every month even tens of thousands of appointments at Medicover facilities are wasted. There is a way to prevent it. Do you know in advance that you cannot make it to a scheduled appointment? Try to cancel it - preferably the day before at the latest. With just a few clicks, you can give another patient an additional chance to see a selected specialist.

How to cancel an appointment at Medicover Centre?

  • in the Medicover OnLine app
  1. After logging into the app, go to the "My visits" tab.
  2. In the "Scheduled" section, press "Cancel" or "Change" next to the selected consultation or test.
  • in a text message by responding "NO"

to a message from Medicover with a reminder about the appointment.

Thank you for cancelling your appointments!

Medicover Team