Give us a gift for St. Nick’s Day and rate it in the app store

This year we are celebrating St. Nick’s Day a bit differently. As much as we'd like to, we can't invite you for mandarins in the office, but we want to wish you a healthy and happy St. Nick’s Day spent with your loved ones. And for the coming year - success at work and continuous growth!

Medicover OnLine Team

What’s new in the Medicover OnLine app?

The end of the year is a time to review. Despite the many difficulties related to the global pandemic, 2020 has been extremely fruitful for us.

Did you know that this year…?

  • we introduced additional security measures for patient accounts on Medicover OnLine

To better protect our patients' medical data, we have introduced the two-step login verification. When logging in to the Medicover OnLine app, in addition to entering the password, the patient must enter a unique code received from us via a text message. The two-step verification process can be turned on or off at any time.

  • we improved the appointment booking process for English-speaking patients

To make it easier and more efficient for English-speaking patients to book an appointment with a chosen specialist, we have introduced a tiled system on Medicover OnLine. Thanks to shortening the process, users can find their health problem and the doctor to consult more quickly.

  • we made it possible for patients to download their medical records online

To reduce the need for in-person visits at the Centres, we introduced a new feature on Medicover OnLine - downloading medical records online. The downloaded electronic records are consistent with the original.

  • we updated and optimised the process of downloading and requesting e-Presc.riptions

We launched a new version of the e-Presc.ription tab. Now users can request and download e-Presc.riptions in one place, as well as check their codes.

  • we introduced a triage survey regarding COVID

In order to ensure the safety of our patients during the ongoing pandemic, we introduced a mandatory COVID triage survey for patients when booking appointments. Patients at risk of COVID infection are directed to teleconsultations.

  • we offer our patients telephone advices if in-person visits are unavailable

If a patient cannot find an in-person visit with a specialist, we advise him that we offer convenient consultations without leaving home. All you have to do is choose a convenient date from the list of available telephone advices.

  • we display the details of consultations to patients through Chat with a Doctor and Telephone Medical Advice

To emphasise the benefits of remote consultations, we have included the summary of Chat with a Doctor and Telephone Medical Advice in the appointment history.

You too can be our Santa!

We need your help! If you like what we do and have not yet rated our Medicover OnLine app, please do so now. This will be a great St. Nick’s gift to us!

Thank you,
The Medicover OnLine Team

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